Terms and Conditions
Welcome to the Coastal Carolina Crafts website located at www.coastalcarolinacrafts.com , ("Coastal Carolina Crafts")this Website agreement is between you and Coastal Carolina Crafts and its affiliates.
You may contact Coastal Carolina Crafts at support@coastalcarolinacrafts.com
Use of this website signifies your agreement to the terms and conditions of use set forth below in the Agreement.
Please read these terms and conditions carefully before using this website. Your use of this website confirms your unconditional acceptance of the following terms and conditions. If you do not accept these terms and conditions, do not use this website.
Products, Pricing, Content, and Specifications
All products are guaranteed to meet their minimum performance requirements as set forth by the original equipment manufacturer. When a product fails to meet these expectations or requires repair/replacement, the warranty agreement is through the manufacturer and the buyer is responsible for working with their representatives for warranty fulfillment. Coastal Carolina Crafts is not responsible for warranty repairs, replacement, or fulfillment. All pricing is subject to change without notice.
All features, content, specifications, products, and prices of products and services described or depicted on this Website are subject to change at any time without notice. Certain weights, measures, and similar descriptions are approximate and are provided for convenience purposes only. We make all reasonable efforts to accurately display the attributes of our products, including the applicable colors; however, the actual color you see will depend on your computer system and we cannot guarantee that your computer will accurately display such colors. The inclusion of any products or services in this Website at a particular time does not imply or warrant that these products or services will be available at any time. It is your responsibility to ascertain and obey all applicable local, state, federal and international laws (including minimum age requirements) in regard to the possession, use, and sale of any item purchased from this Website. By placing an order, you represent that the products ordered will be used only in a lawful manner.
Shipping Pricing Options
We understand the significance of free shipping and are happy to offer it to all of our customers for all orders within the contiguous U.S. (excludes AK, HI, PR and APO Addresses). All dates stated in checkout are an estimated date of arrival and do not reflect a guaranteed delivery date unless you choose expedited shipping. Inclement weather can affect both our ability to get your package out same-day and the courier's ability to deliver the package within the estimated shipping date. In order to guarantee the delivery of your package by a certain date, we strongly encourage you to choose one of the expedited shipping options offered at checkout. Please check individual product listings for any applicable information on special shipping requirements or give our customer success team a call for questions.
Lost Packages
In the unfortunate circumstance that a package is lost or delayed, our team will work on the customer's behalf to locate the order. Please note that due to our shipping carriers’ follow-up policies, this process may take up to 2-4 business days to resolve – but we will do our best to get you the answers you need as quickly as we can.
In some instances, packages may be delayed due to severe weather, and Express Delivery fees may not be eligible for refunds.
Customer Pick-Up Policies
Customer pickups will be arranged between our support team after order is confirmed.
Order & Shipping Errors
To help prevent extra fees or additional delivery time, it’s important that all shipping details are detailed correctly when placing your order online or by calling in. Please double-check all shipping information before submitting your order. Additional delivery charges due to customer errors (i.e., incorrect address or zip code entered in the online order fields) or post-order changes will be billed by UPS directly to the customer.
Email Addresses & Tracking Numbers
Please provide a valid e-mail address when placing your order. Once the order is submitted, we will send out an email confirmation for you to review. After your order has shipped, we will use this email address to send you a tracking number for your shipment.
Having your correct email address on-hand will also assist us in contacting you should a problem arise with your order. Our number one priority is ensuring that you are happy with your order and you receive your items with enough time to fulfill your own orders. We are dedicated to making every effort possible to contact you about any concerning issues we have with an order to ensure the speediest and most accurate shipping possible.
International Orders
All orders to Hawaii, Alaska, Puerto Rico, and APO addresses are shipped by the method that gives you the best rate. ALL INTERNATIONAL ORDERS MAY BE ADJUSTED TO ENSURE ACCURATE SHIPPING COSTS. Shipping rates via international services do not include duties, taxes, fees, etc, which are the customers responsibility. We will confirm your order total with you if the shipping total increases. Order tracking is usually not available for APO and FPO addresses. In those instances, give our customer success team a call to get the proper shipping dates for those orders.
For questions regarding shipping policies, don’t hesitate email us at support@coastalcarolinacrafts.com We also have Live Chat available on our website Monday through Friday from 8 a.m. until 5 p.m. (EST) for your convenience. Let us know if there are any extra actions we can take to make your experience better!
Payment Terms
All sales are final on the following products:
Missing/Damaged Merchandise
If you feel that you’ve received damaged merchandise, or are missing items in your package, please contact us as soon as possible, so that we can take the proper steps.
Accuracy of Information
Coastal Carolina Crafts attempts to ensure that information on this Website is complete, accurate and current. Despite our efforts, the information on this Website may occasionally be inaccurate, incomplete or out of date. We make no representation as to the completeness, accuracy or currentness of any information on this Website. For example, products included on the Website may be unavailable, may have different attributes than those listed, or may actually carry a different price than that stated on the Website. In addition, we may make changes in information about price and availability without notice. While it is our practice to confirm orders by email, the receipt of an email order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product or service. We reserve the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any customer. We also may require verification of information prior to the acceptance and/or shipment of any order.
Use of this Website
The Website design and all text, graphics, information, content, and other material displayed on or that can be downloaded from this Website are either the property of, or used with permission by, Coastal Carolina Crafts and are protected by copyright, trademark and other laws and may not be used except as permitted in these Terms and Conditions or with the prior written permission of the owner of such material. You may not modify the information or materials located on this Website in any way or reproduce or publicly display, perform, or distribute or otherwise use any such materials for any public or commercial purpose. Any unauthorized use of any such information or materials may violate copyright laws, trademark laws, laws of privacy and publicity, and other laws and regulations. You are responsible for maintaining the confidentiality of your account information and password and for restricting access to such information and to your computer. You agree to accept responsibility for all activities that occur under your account or password.
Trademarks
Certain trademarks, trade names, service marks and logos used or displayed on this Website are registered and unregistered trademarks, trade names and service marks of Coastal Carolina Crafts and its affiliates. Other trademarks, trade names and service marks used or displayed on this Website are the registered and unregistered trademarks, trade names and service marks of their respective owners, including Coastal Carolina Crafts and its affiliates. Nothing contained on this Website grants or should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademarks, trade names, service marks or logos displayed on this Website without the written permission of Coastal Carolina Crafts or such third party owner.
Linking to this Website
Running or displaying this Website or any material displayed on this Website in frames or through similar means on another Website without Coastal Carolina Craft's prior written permission is prohibited. Any permitted links to this Website must comply will all applicable laws, rule and regulations.
Third-Party Links
From time to time, this Website may contain links to Websites that are not owned, operated or controlled by Coastal Carolina Crafts or our affiliates. All such links are provided solely as a convenience to you. If you use these links, you will leave this Website. Neither Coastal Carolina Crafts nor any of our affiliates are responsible for any content, materials or other information located on or accessible from any other Website. Neither Coastal Carolina Crafts nor any of our affiliates endorse, guarantee, or make any representations or warranties regarding any other Website, or any content, materials or other information located or accessible from such Websites, or the results that you may obtain from using such Websites. If you decide to access any other Website linked to or from this Website, you do so entirely at your own risk.
Inappropriate Material
You are prohibited from posting or transmitting any unlawful, threatening, defamatory, libelous, obscene, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense or give rise to civil liability, or otherwise violate any law. In addition to any remedies that Coastal Carolina Crafts may have at law or in equity, if Coastal Carolina Crafts reasonably determines that you have violated or are likely to violate the foregoing prohibitions, Coastal Carolina Crafts may take any action they reasonably deem necessary to cure or prevent the violation, including without limitation, the immediate removal from this Website of the related materials. Coastal Carolina Crafts will fully cooperate with any law enforcement authorities or court order or subpoena requesting or directing Coastal Carolina Crafts to disclose the identity of anyone posting such materials.
User Information
Other than personally identifiable information, which is subject to this Website's Privacy Policy, any material, information, suggestions, ideas, concepts, know-how, techniques, questions, comments or other communication you transmit or post to this Website in any manner ("User Communications") is and will be considered non-confidential and non-proprietary. Coastal Carolina Crafts, each of its affiliates and/or their designees may use any or all User Communications for any purpose whatsoever, including, without limitation, reproduction, transmission, disclosure, publication, broadcast, development, manufacturing and/or marketing in any manner whatsoever for any or all commercial or non-commercial purposes. Coastal Carolina Crafts may, but is not obligated to, monitor or review any User Communications. Coastal Carolina Crafts shall have no obligations to use, return, review, or respond to any User Communications. Coastal Carolina Crafts will have no liability related to the content of any such User Communications, whether or not arising under the laws of copyright, libel, privacy, obscenity, or otherwise. Coastal Carolina Crafts retains the right to remove any or all User Communications that includes any material Coastal Carolina Crafts deems inappropriate or unacceptable.
Disclaimers
Your use of this site is at your risk. The materials and services provided in connection with this website are provided "as is" without any warranties of any kind including warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property. Neither Coastal Carolina Crafts nor any of our affiliates warrant the accuracy or completeness of the materials or services on or through this website. The materials and services on or through this website may be out of date, and neither coastal nor any of our affiliates make any commitment or assumes any duty to update such materials or services. The foregoing exclusions of implied warranties do not apply to the extent prohibited by law. Please refer to your local laws for any such prohibitions. All products and services purchased on or through this website are subject only to any applicable warranties of their respective manufacturers, distributors and suppliers, if any. To the fullest extent permissible by applicable law, coastal hereby disclaim all warranties of any kind, either express or implied, including, any implied warranties with respect to the products and services listed or purchased on or through this website. Without limiting the generality of the foregoing, coastal hereby expressly disclaim all liability for product defect or failure, claims that are due to normal wear, product misuse, abuse, product modification, improper product selection, non-compliance with any codes, or misappropriation. We make no warranties to those defined as "consumers" in the Magnuson-Moss Warranty-Federal Trade Commission Improvements Act. The foregoing exclusions of implied warranties do not apply to the extent prohibited by law. Please refer to your local laws for any such prohibitions.
Limitations of Liability
Neither Coastal Carolina Crafts assumes any responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer, telecommunication equipment, or other property caused by or arising from your access to, use of, or browsing this website or your downloading of any materials, from this website. In no event will Coastal Carolina Crafts their respective officers, directors, employees, shareholders, affiliates, agents, successors, assigns, retail partners nor any party involved in the creation, production or transmission of this website be liable to any party for any indirect, special, punitive, incidental or consequential damages (including, without limitation, those resulting from lost profits, lost data or business interruption) arising out of the use, inability to use, or the results of use of this website, any websites linked to this website, or the materials, information or services contained at any or all such sites, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages. The foregoing limitations of liability do not apply to the extent prohibited by law. Please refer to your local laws for any such prohibitions. In the event of any problem with this website or any content, you agree that your sole remedy is to cease using this website. In the event of any problem with the products or services that you have purchased on or through this website, you agree that your sole remedy, if any, is from the manufacturer of such products or supplier of such services, in accordance with such manufacturer's or supplier's warranty, or to seek a return and refund for such product or services in accordance with the returns and refunds policies posted on this website.
Revisions to these Terms and Conditions
Coastal Carolina Crafts may revise these Terms and Conditions at any time and from time to time by updating this posting. You should visit this page from time to time to review the then current Terms and Conditions because they are binding on you. Certain provisions of these Terms and Conditions may be superseded by expressly designated legal notices or terms located on particular pages at this Website.
Choice of Law & Jurisdiction
These Terms and Conditions supersede any other agreement between you and Coastal Carolina Crafts to the extent necessary to resolve any inconsistency or ambiguity between them. This Website is administered by Coastal Carolina Crafts from its offices in South Carolina. These Terms and Conditions will be governed by and construed in accordance with the laws of the State of South Carolina, without giving effect to any principles of conflicts of laws. Any action seeking legal or equitable relief arising out of or relating to this Website shall be brought only in the courts of the State of South Carolina or the United States District Court of South Carolina. A printed version of these Terms and Conditions shall be admissible in judicial and administrative proceedings based upon or relating to these Terms and Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
Termination
You or we may suspend or terminate your account or your use of this Website at any time, for any reason or for no reason. You are personally liable for any orders that you place or charges that you incur prior to termination. We reserve the right to change, suspend, or discontinue all or any aspect of this Website at any time without notice.
Additional Assistance
If you do not understand any of the foregoing Terms and Conditions or if you have any questions or comments, we invite you to contact our support department at support@coastalcarolinacrafts.com
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